During ‪#‎Acuril2016‬ in Haiti we found many ‪#‎InformationHeroes‬. But Lorraine Nero from Trinidad and Tobago won the ‘Headline-competition’ in our workshop on Customer Focused Information Services.

By using #’s (hastags) in the headlines for her department she showed understanding of her audience (students). So, a true Information Hero.